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Re: DVR

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Hope so too but please let me know if it does the same thing. 


Re: insp

Re: DVR KEEPS DELETING SAVED RECORDINGS

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Next Tues May 17th, any time during the day, would work for me.

 

Rick

Re: DVR KEEPS DELETING SAVED RECORDINGS

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Or, if they can come Tomorrow (Saturday) or Sunday - anytime during the day, that would be even better.

 

Rick

Re: Black and White picture

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Hi amccommas,

 

 

Please let us know if you still experiencing an issue.

Re: DVR

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Thanks, Zach. It may have been a weekend glitch, 'cause the night before my scheduled recordings showed an SNL show that also ended early. It was a repeat episode before the "real SNL" but it showed as scheduled for an hour and cut off at 30 minutes. Go figure.

Re: DVR KEEPS DELETING SAVED RECORDINGS

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naperrick,

 

I made an appointment for a technician to come out on 5/14/16 between 10:00 AM- 12:00 PM. If you have any further questions feel free to reach back out to us.

Re: Why can't I watch my DVR recordings on my laptop?

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Richard2905 wrote:

Why can't I watch my DVR recordings on my laptop?


Do you have the X1 platform?  When you try, what error messages are you receiving?


The Support Forums are "public" forums and you should not post identifiable information - (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers, the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing. Comcast Official Employees (OE) are identified with RED lettered User Names. Comcast Appointed Experts are identified with GREEN lettered User Names.


Re: How to get Comcast/ACI to communicate?!?!

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Hi cwsullivan,

 

Please allow us time to research the issue and one of our agents will contact you with a resolution.

Re: DVR

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And I take it anything you recorded during the week didn't have this issue? 

No Sound

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I can only hear background sound on my TV no voices.

Re: No Sound

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Is this a new problem? What cablebox, and how is it connected to the TV?

r cable boxesetting a

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My small cable box will not reset

 

 

Re: Can't finish information input, as I try to hook up a new digital adapter CTI#98HDMI-6CM

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Hi Bella232,

 

 

Please let us know if you still experiencing an issue. 

Re: Channel Copy Protection - Infinitv 4, Windows 10, NextPVR

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Hi,

 

This is an issue with the software side of things and how they deal with channels not maked "Copy Freely".

 

Windows media center on windows 8.1 is the only software that can pick up the channels marked Copy Once. All other channels, including HD marked Copy Freely, I am able to pick up.

 

The hd channels are part of my service as well.


Re: DVR KEEPS DELETING SAVED RECORDINGS

Cable Card Pairing Problem(I think). 3 tech visits. Hours on the phone. Still not working.

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Two good tech visits(2 hours, 4 hours).

One bad tech visit (30 min). (He told be I needed to replace cards, he didn't have any, even though I was told a Tivo/Cable Card expert would come. I had to drive 25 minutes each way to xfinity store.) Still didn't work after "pairing". Some channels work, as before, but now all. 

Professional phone support from all over the world. No complaints about the way I have been treated, but still no resolution. What do I need to do?

xfinity tv

Service Disconnect 30 days early

I have a rca 42" tv LED42c45rq. I cannot get the remote code to work can you help?

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I have a rca LED42c45rq 42" tv.  I cannot get the remote volume to work with any of the codes,  Can you help?

 

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